Guest Hotspot Manual Firmware Upgrade

Kevin Zicherman Updated by Kevin Zicherman

The following is a method of manually upgrading your SH50 or SH100 Guest Hotspot device firmware.

This process should only be used if you see the "Manual Upgrade Available" message in your dashboard, or if you have been asked by our Support Team to manually upgrade your device.

Follow these steps:
  1. Download the latest firmware by adding your SH50 or SH100 device in the MyWiFi dashboard.
  2. Connect the SH50 or SH100 device LAN (yellow) to your computer and power the device.
  3. On your computer, set Static IP to and Subnet to
  4. Open your browser and visit - you should then see the screen below.
  5. Click on "Update Firmware".
  6. Click "Choose File" and select the firmware that you downloaded in Step 1.
  7. Click "Update Firmware" and wait 2 minutes for the device to reboot.

That's it! 

Your device should now be manually upgraded and eligible for future automatic upgrades.

Troubleshooting:  If your device is not loading the screen below, try the Manual Recovery instructions here.

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